Understanding ISO/IEC 17025

Learn about the requirements in ISO/IEC 17025:2017 – General requirements for the competence of testing and calibration laboratories

Understanding ISO/IEC 17025 image

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Course overview

Accreditation to ISO/IEC 17025 plays an important role in supporting the creation of accurate and reliable results from laboratory testing, calibration, sampling, and measurement services across many sectors. 

It is an international laboratory standard that laboratories must meet if they wish to demonstrate they:

  • operate competently
  • can generate valid results
  • are able to plan and address risks and opportunities
  • can act impartially
  • have consistent laboratory operations

“Great overview of the standard for anyone working in a laboratory, especially those new to supervisory/managerial roles.”

Amelia Cecchin, Medical Scientist, Human Immunology, SA Pathology

Learning outcomes

By the end of this course, participants will be able to understand:

  • the requirements of ISO/IEC 17025
  • how the Standard can be practically applied in testing and calibration laboratories
  • how the laboratory’s management system needs to address the Standard requirements and achieve quality outcomes
  • how to manage risks and opportunities to positively impact quality outcomes and customer satisfaction

The course covers the requirements in the following ISO/IEC 17025 clauses:

  1. Scope
  2. Normative references
  3. Terms and Definitions
  4. General requirements: Key underpinning ethical concepts including impartiality and confidentiality
  5. Structural requirements: Structuring the organisation to ensure effective laboratory governance
  6. Resource requirements: What is required to perform laboratory activities
  7. Process requirements: How laboratory operations will generate technically valid results
  8. Management system requirements: Management processes required to support quality results and effective laboratory operation

Who should attend

This course is ideal for individuals who:

  • need to understand the requirements of ISO/IEC 17025
  • are responsible for setting up their facility’s management system
  • are responsible for their laboratory’s conformance with ISO/IEC 17025
  • work in a testing or calibration laboratory
  • hold a quality or management role

The course may also be of interest to testing or calibration laboratories who are considering, or are in the process of gaining, accreditation in the NATA ISO/IEC 17025 program.

Delivery

Course delivery:

  • Face-to-Face
  • Virtual

Course content is delivered using engaging learning activities that include:

  • individual and group work
  • activities for developing understanding and practising skills
  • opportunities to evaluate understanding as the course progresses

Duration

1  day

Cost

Member Rate:  $781.15  (incl. GST)

Non-Member Rate:  $919.00  (incl. GST)

Dates & booking

DateTimeLocation
28 January 202509:00 am - 05:00 pmMelbourne
28 January 202509:00 am - 05:00 pmVirtual Course
4 February 202509:00 am - 05:00 pmSydney
18 February 202509:00 am - 05:00 pmVirtual Course
25 February 202509:00 am - 05:00 pmBrisbane
18 March 202509:00 am - 05:00 pmAdelaide
18 March 202509:00 am - 05:00 pmPerth
1 April 202509:00 am - 05:00 pmDarwin
8 April 202509:00 am - 05:00 pmVirtual Course
29 April 202509:00 am - 05:00 pmMelbourne
20 May 202509:00 am - 05:00 pmSydney
27 May 202509:00 am - 05:00 pmBrisbane
17 June 202509:00 am - 05:00 pmPerth
17 June 202509:00 am - 05:00 pmCanberra
24 June 202509:00 am - 05:00 pmVirtual Course

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