Understanding ISO/IEC 17025
Learn about the requirements in ISO/IEC 17025:2017 – General requirements for the competence of testing and calibration laboratories
Quicklinks
Course overview
Accreditation to ISO/IEC 17025 plays an important role in supporting the creation of accurate and reliable results from laboratory testing, calibration, sampling, and measurement services across many sectors.
It is an international laboratory standard that laboratories must meet if they wish to demonstrate they:
- operate competently
- can generate valid results
- are able to plan and address risks and opportunities
- can act impartially
- have consistent laboratory operations
“Great overview of the standard for anyone working in a laboratory, especially those new to supervisory/managerial roles.”
Amelia Cecchin, Medical Scientist, Human Immunology, SA Pathology
Learning outcomes
By the end of this course, participants will be able to understand:
- the requirements of ISO/IEC 17025
- how the Standard can be practically applied in testing and calibration laboratories
- how the laboratory’s management system needs to address the Standard requirements and achieve quality outcomes
- how to manage risks and opportunities to positively impact quality outcomes and customer satisfaction
The course covers the requirements in the following ISO/IEC 17025 clauses:
- Scope
- Normative references
- Terms and Definitions
- General requirements: Key underpinning ethical concepts including impartiality and confidentiality
- Structural requirements: Structuring the organisation to ensure effective laboratory governance
- Resource requirements: What is required to perform laboratory activities
- Process requirements: How laboratory operations will generate technically valid results
- Management system requirements: Management processes required to support quality results and effective laboratory operation
Who should attend
This course is ideal for individuals who:
- need to understand the requirements of ISO/IEC 17025
- are responsible for setting up their facility’s management system
- are responsible for their laboratory’s conformance with ISO/IEC 17025
- work in a testing or calibration laboratory
- hold a quality or management role
The course may also be of interest to testing or calibration laboratories who are considering, or are in the process of gaining, accreditation in the NATA ISO/IEC 17025 program.
Delivery
Course delivery:
- Face-to-Face
- Virtual
Course content is delivered using engaging learning activities that include:
- individual and group work
- activities for developing understanding and practising skills
- opportunities to evaluate understanding as the course progresses
Duration
1 day
Cost
Member Rate: $781.15 (incl. GST)
Non-Member Rate: $919.00 (incl. GST)
Dates & booking
Date | Time | Location | ||
28 January 2025 | 09:00 am - 05:00 pm | Melbourne | ||
28 January 2025 | 09:00 am - 05:00 pm | Virtual Course | ||
4 February 2025 | 09:00 am - 05:00 pm | Sydney | ||
18 February 2025 | 09:00 am - 05:00 pm | Virtual Course | ||
25 February 2025 | 09:00 am - 05:00 pm | Brisbane | ||
18 March 2025 | 09:00 am - 05:00 pm | Adelaide | ||
18 March 2025 | 09:00 am - 05:00 pm | Perth | ||
1 April 2025 | 09:00 am - 05:00 pm | Darwin | ||
8 April 2025 | 09:00 am - 05:00 pm | Virtual Course | ||
29 April 2025 | 09:00 am - 05:00 pm | Melbourne | ||
20 May 2025 | 09:00 am - 05:00 pm | Sydney | ||
27 May 2025 | 09:00 am - 05:00 pm | Brisbane | ||
17 June 2025 | 09:00 am - 05:00 pm | Perth | ||
17 June 2025 | 09:00 am - 05:00 pm | Canberra | ||
24 June 2025 | 09:00 am - 05:00 pm | Virtual Course |