Quality Management in the Laboratory

Explore the benefits of implementing a quality management system based on best-practice principles in ISO 9001 and requirements in ISO Standards, relevant to testing, calibration and medical laboratories

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Course overview

An effective and efficient management system is built using underpinning principles of quality to ensure technically competent, consistent and sustainable operations.

This course covers the process of developing, implementing and evaluating a quality management system in the testing, calibration or medical laboratory that meets the requirements of international management system Standards ISO 9001, ISO/IEC 17025 and ISO 15189.

Learning outcomes

 By the end of this course, participants will be able to:

  • outline quality concepts
  • identify quality requirements relating to the organisation
  • explain the importance of quality
  • describe how quality applies to laboratories
  • outline the key components of a quality management system
  • develop and implement a quality management system to achieve effective laboratory processes

“This course was fantastic! I am a kinaesthetic learner and found the group activities helped me learn the content better. I thought the structure of the course was great and it was taught well.”

Dr Louisa Parkinson, Principal Scientist (Plant Pathology), Plant Biosecurity Laboratory, Biosecurity Queensland

Who should attend

This course is ideal for anyone responsible for the implementation and maintenance of a laboratory quality management system such as:

  • quality managers
  • aspiring quality managers
  • quality personnel
  • laboratory managers and supervisors

The course may also be of interest to facilities who are considering, or are in the process of gaining, NATA accreditation.

Delivery

Course delivery:

  • Face-to-Face
  • Virtual

Course content is delivered using engaging learning activities that include:

  • individual and group work
  • activities for developing understanding and practising quality management skills
  • opportunities to evaluate understanding as the course progresses

Duration

3  days

Cost

Member Rate:  $2,006.00  (incl. GST)

Non-Member Rate:  $2,360.00  (incl. GST)

Dates & booking

DateTimeLocation
25 - 27 February 202509:00 am - 05:00 pmVirtual Course
18 - 20 March 202509:00 am - 05:00 pmBrisbane
1 - 3 April 202509:00 am - 05:00 pmMelbourne
29 April - 1 May 202509:00 am - 05:00 pmPerth
6 - 8 May 202509:00 am - 05:00 pmVirtual Course
13 - 15 May 202509:00 am - 05:00 pmSydney
3 - 5 June 202509:00 am - 05:00 pmDarwin
17 - 19 June 202509:00 am - 05:00 pmAdelaide
24 - 26 June 202509:00 am - 05:00 pmVirtual Course

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Benefits of being a NATA accredited organisation

NATA accredits organisations to perform testing and inspection activities for their products and services. This gives consumers the assurance they need to make safe, healthy and reliable choices. When you choose to become NATA accredited, you can be sure of a number of competitive advantages for your business.
Assurance
NATA members receive a globally-recognised, peer-reviewed and government endorsed accreditation that provides a unique level of assurance to members, their clients and the community.
Competence
Our accreditation provides an independent benchmark for technical competence. Receiving NATA accreditation demonstrates to customers your organisation’s commitment to quality, safety and reliability of products and services.
Recognition
NATA accreditation is both nationally and internationally recognised. This provides a competitive advantage when compared to non-accredited organisations and ensures you are market-ready to capitalise on trade opportunities.
Training
NATA has been training individuals and teams both nationally and internationally for over 20 years and enjoys a global reputation for the quality of its courses and programs. Our active role in international accreditation education has seen us conduct training in over 20 countries.
International
NATA’s long standing and active involvement with international groups enables our members to gain international recognition for their accreditation and minimises the need for multiple assessments from different suppliers.
Innovation
NATA provides innovative and timely business solutions that meet the needs of our members and fulfil the expectations of the community. We have the experience and resources to ensure your accreditation provides you and your organisation with unique advantages.