Quality Management in the Medical Laboratory

Explore the benefits of implementing a quality management system based on best-practice principles in ISO 9001 and requirements in ISO 15189, relevant to human pathology laboratories

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Course overview

An effective and efficient management system is built using underpinning principles of quality to ensure technically competent, consistent and sustainable operations.

This course covers the process of developing, implementing and evaluating a quality management system in the medical laboratory that meets the requirements of international management system Standards ISO 9001 and ISO 15189.

NOTE: This course is currently only delivered as in-house training. Please contact us trainingservices@nata.com.au if you are interested.

Learning outcomes

By the end of this course, participants will be able to:

  • outline quality concepts
  • identify quality requirements relating to your organisation
  • explain the importance of quality
  • describe how quality applies to medical laboratories
  • outline the key components of a quality management system
  • develop and implement a quality management system to achieve effective laboratory processes
  • identify and manage risks and opportunities in the medical laboratory

“We had the opportunity to dive deep into some of the important topics to the granular level of knowledge. I am extremely pleased with the services provided by NATA. Their support and professionalism have made a significant positive impact, and I highly recommend them to others.”

Rubina Batool – Quality Coordinator, Children’s Medical Research Institute

Who should attend

This course is ideal for anyone responsible for the implementation and maintenance of a laboratory quality management system in the medical laboratory such as:

  • quality managers
  • aspiring quality managers
  • quality personnel
  • laboratory managers and supervisors

The course may also be of interest to facilities who are considering, or are in the process of gaining, NATA human pathology accreditation.

Delivery

Course delivery:

  • Face-to-Face
  • Virtual

Course content is delivered using engaging learning activities that include:

  • individual and group work
  • activities for developing understanding and practising quality management skills
  • opportunities to evaluate understanding as the course progresses

Duration

3  days

Cost

Member Rate:  $2,006.00  (incl. GST)

Non-Member Rate:  $2,360.00  (incl. GST)

Dates & booking

There are currently no openings available for this course.

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NATA accredits organisations to perform testing and inspection activities for their products and services. This gives consumers the assurance they need to make safe, healthy and reliable choices. When you choose to become NATA accredited, you can be sure of a number of competitive advantages for your business.
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