LATEST UPDATE: NATA’s Services under COVID-19 restrictions

Media Releases February 16, 2021
NATA team

NATA has adapted its operations throughout the COVID-19 pandemic to continue to provide its accreditation and training services in a safe manner, and in accordance with local restrictions as they apply.
As COVID-19 restrictions continue to change around the country, any changes to how we continue to provide our services will be published to the COVID-19 Updates page of our website.

Our Offices
We continue to operate our offices where possible in accordance with local restrictions. This means a reduced capacity at some offices but it does not impact our ability to provide services to clients.
While our offices remain open, at this time we ask you only attend one of our offices should you be unable to complete your business by other means.
Please note that should you need to attend one of our offices, you will be required to comply with our COVID safe plan for that location, including:

  • Sanitising hands on entry
  • Adhering to social distancing and room occupancy signs as displayed
  • Providing your name and contact details
  • Keeping time at the office to a minimum
  • Wearing a face mask if required to do so
  • Having your temperature monitored (using non-contact equipment)

Our Services

NATA currently provides its accreditation services to new and existing clients by conducting on-site assessment activities where possible, or by utilising in-office and remote assessment delivery methods where necessary.
NATA undertakes on-site assessment activities safely and in compliance with any local restrictions. On-site assessment activities will be preferentially undertaken by local team members.

NATA assessment teams will conduct on-site assessment activities subject to the following:

  1. Both the facility and the assessment team (Lead Assessor(s) and Technical Assessors(s)) agreeing to and being comfortable with conducting the on-site visit
  2. Government guidelines pertaining to COVID-19 being in place
  3. The client providing PPE to the assessment team as required.

In preparation for any on site assessment activities, your NATA Lead Assessor will seek information from you regarding any COVID-19 related protocols in place at your facility. Our assessment team members will comply with your on-site requirements as a condition of undertaking this work at your facility.

Existing clients should contact their Client Coordinator in the first instance. New clients should refer to the Contact Us page of our website or call 1800 621 666 for assistance.
Please note, NATA will not be providing on-site assessment services to clients located outside Australia until further notice.

NATA’s Training Services Group continues to offer a range of courses delivered face to face and using virtual platforms. For details of the courses available, please refer to the Training Services page of our website.

Looking Ahead
We continue to provide our services for the benefit of our members and in the national interest, adapting them as necessary in response to the evolving situation. We remain committed to operating safely and in compliance with relevant protocols.