Compliance and Governance

We work to ensure the Association is governed and operated in accordance with NATA’s Constitution for key public and national interest purposes; that it complies with all relevant legislation and meets its obligations under any agreements entered.

Compliance and Governance conducts its activities impartial of other departments within NATA and provides considered and objective inputs across all areas covered by its remit including the appointment of the NATA Board (via NATA members).

Our continued compliance with relevant international standards ensures our ongoing Mutual Recognition Arrangements (MRA) with the International Laboratory Accreditation Cooperation (ILAC) and Asia-Pacific Accreditation Cooperation (APAC), and this underpins NATA’s key standing as part of Australia’s technical infrastructure.

NATA undertakes continuous improvement activities through the application of management systems to aid and support the delivery of our accreditation and related services.




Information Security

Compliance and Governance undertakes key activities that recognises the importance of information security across NATA, with the goal of compliance with the requirements of ISO/IEC 27001 Information security, cybersecurity and privacy protection.

Complaint handling

NATA’s complaint handling policy aims to align with AS 10002 Guidelines for complaint management in organisations.


Through our Quality Department, we continue to look for improvement opportunities by conducting audits and investigating feedback.  Through collaboration with NATA’s members and our internal sectors, we are able to evaluate, monitor and review the quality of our service delivery

Become a member

Benefits of being a NATA accredited organisation

NATA accredits organisations to perform testing and inspection activities for their products and services. This gives consumers the assurance they need to make safe, healthy and reliable choices. When you choose to become NATA accredited, you can be sure of a number of competitive advantages for your business.
NATA members receive a globally-recognised, peer-reviewed and government endorsed accreditation that provides a unique level of assurance to members, their clients and the community.
Our accreditation provides an independent benchmark for technical competence. Receiving NATA accreditation demonstrates to customers your organisation’s commitment to quality, safety and reliability of products and services.
NATA accreditation is both nationally and internationally recognised. This provides a competitive advantage when compared to non-accredited organisations and ensures you are market-ready to capitalise on trade opportunities.
NATA has been training individuals and teams both nationally and internationally for over 20 years and enjoys a global reputation for the quality of its courses and programs. Our active role in international accreditation education has seen us conduct training in over 20 countries.
NATA’s long standing and active involvement with international groups enables our members to gain international recognition for their accreditation and minimises the need for multiple assessments from different suppliers.
NATA provides innovative and timely business solutions that meet the needs of our members and fulfil the expectations of the community. We have the experience and resources to ensure your accreditation provides you and your organisation with unique advantages.