Quality Management in the Laboratory

An effective and efficient management system is built using underpinning principles of quality to ensure technically competent, consistent and sustainable operations.

This course covers the process of developing, implementing and evaluating a quality management system in the testing, calibration or medical laboratory that meets the requirements of international management system Standards ISO 9001, ISO/IEC 17025 and ISO 15189.

 By the end of this course, participants will be able to:

• outline quality concepts
• identify quality requirements relating to the organisation
• explain the importance of quality
• describe how quality applies to laboratories
• outline the key components of a quality management system
• develop and implement a quality management system to achieve effective laboratory processes

This course is ideal for anyone responsible for the implementation and maintenance of a laboratory quality management system such as:

• quality managers
• aspiring quality managers
• quality personnel
• laboratory managers and supervisors

The course may also be of interest to facilities who are considering, or are in the process of gaining, NATA accreditation.

Course delivery:

• Face-to-Face
• Virtual

Course content is delivered using engaging learning activities that include:

• individual and group work
• activities for developing understanding and practising quality management skills
• opportunities to evaluate understanding as the course progresses

3 days

Member Rate: $2,006.00 (incl. GST)

Non-Member Rate: $2,360.00 (incl. GST)