Quality Management in the Laboratory

This course is designed for Quality Managers and laboratory staff with responsibility for the implementation and maintenance of a Quality Management System. It explores all the key factors that need to be implemented to successfully achieve a best practice quality system by developing leaders who will engage new approaches and shape actions through sound judgement and decision making.

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Course overview

A sound quality system drives consistent and reliable results. Building and maintaining an effective and sustainable quality system involves key components that must be considered and developed. This course looks at all aspects of the laboratory’s quality system to ensure it enables meeting the technical competency requirements of international quality management system Standards such as ISO/IEC 17025 and ISO 15189.

Course objectives

 By the end of this course, participants will be able to:

  • identify elements of good laboratory practices
  • identify quality requirements relating to the organisation
  • implement a management system to achieve effective control over laboratory processes
  • meet the needs of customers and accreditation requirements
  • implement best practice and factors to continuously improve the laboratory’s operations and implement risk-based thinking.

“This course was fantastic! I am a kinaesthetic learner and found the group activities helped me learn the content better. I thought the structure of the course was great and it was taught well.”

Dr Louisa Parkinson, Principal Scientist (Plant Pathology), Plant Biosecurity Laboratory, Biosecurity Queensland

What you will learn

The course is designed to help participants think like leaders, develop new approaches and shape actions through sound decision-making and judgement. Over 3-days, participants will explore key factors needed to be implemented to successfully achieve a best practice quality system.

You will learn:

  • An overview of quality concepts and standards
  • Documentation management and hierarchy
  • Process management and reporting requirements
  • Identifying potential errors and risks within the system
  • The importance of quality and what this really means
  • Key components of a Quality Management System
  • How to implement a Quality Management System based on the requirements of the Standard
  • Identifying and managing risks

Who should do the course?

This course has been designed for Quality Managers and laboratory staff with responsibility for the implementation and maintenance of a Quality Management System.

Course dates and Booking

Date Time Location Available Spaces
19 - 21 March 2024 09:00 am - 05:00 pm Sydney 16
3 - 5 April 2024 09:00 am - 05:00 pm Canberra 19
16 - 18 April 2024 09:00 am - 05:00 pm Adelaide 19
7 - 9 May 2024 09:00 am - 05:00 pm Brisbane 17
7 - 9 May 2024 09:00 am - 05:00 pm Virtual Course 15
14 - 16 May 2024 09:00 am - 05:00 pm Perth 14
28 - 30 May 2024 09:00 am - 05:00 pm Melbourne 18
4 - 6 June 2024 09:00 am - 05:00 pm Sydney 18

Become a member

Benefits of being a NATA accredited organisation

NATA accredits organisations to perform testing and inspection activities for their products and services. This gives consumers the assurance they need to make safe, healthy and reliable choices. When you choose to become NATA accredited, you can be sure of a number of competitive advantages for your business.
Assurance
NATA members receive a globally-recognised, peer-reviewed and government endorsed accreditation that provides a unique level of assurance to members, their clients and the community.
Competence
Our accreditation provides an independent benchmark for technical competence. Receiving NATA accreditation demonstrates to customers your organisation’s commitment to quality, safety and reliability of products and services.
Recognition
NATA accreditation is both nationally and internationally recognised. This provides a competitive advantage when compared to non-accredited organisations and ensures you are market-ready to capitalise on trade opportunities.
Training
NATA has been training individuals and teams both nationally and internationally for over 20 years and enjoys a global reputation for the quality of its courses and programs. Our active role in international accreditation education has seen us conduct training in over 20 countries.
International
NATA’s long standing and active involvement with international groups enables our members to gain international recognition for their accreditation and minimises the need for multiple assessments from different suppliers.
Innovation
NATA provides innovative and timely business solutions that meet the needs of our members and fulfil the expectations of the community. We have the experience and resources to ensure your accreditation provides you and your organisation with unique advantages.