Quality Management in the Laboratory

Ensuring your laboratory meets quality management and technical standards



A sound quality system drives consistent and reliable results. Building and maintaining an effective and sustainable quality system involves a number of key components that must be considered and developed. The course looks at all aspects of the quality system to help participants meet the technical competency requirements set by the Standard.

“This course was fantastic! I am a kinaesthetic learner and found the group activities helped me learn the content better. I thought the structure of the course was great and it was taught well.”

Dr Louisa Parkinson, Principal Scientist (Plant Pathology), Plant Biosecurity Laboratory, Biosecurity Queensland

Who should do the course?

This course has been designed for Quality Managers and laboratory staff with responsibility for the implementation and maintenance of a Quality Management System.

What you will learn

The course is designed to help participants think like leaders, develop new approaches and shape actions through sound decision-making and judgement. Over 3-days, participants will explore key factors needed to be implemented to successfully achieve a best practice quality system.

You will learn:

  • An overview of quality concepts and standards
  • Documentation management and hierarchy
  • Process management and reporting requirements
  • Identifying potential errors and risks within the system
  • The importance of quality and what this really means
  • Key components of a Quality Management System
  • How to implement a Quality Management System based on the requirements of the Standard
  • Identifying and managing risks

Location & cost

Duration: 3-days.

Locations: Melbourne & Sydney.

Prices ex. GST.


Member: $1670

Non-member: $2005


Member: $1420

Non-Member: $1700

2021 Course Calendar

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Benefits of being a NATA accredited organisation

NATA accredits organisations to perform testing and inspection activities for their products and services. This gives consumers the assurance they need to make safe, healthy and reliable choices. When you choose to become NATA accredited, you can be sure of a number of competitive advantages for your business.
NATA members receive a globally-recognised, peer-reviewed and government endorsed accreditation that provides a unique level of assurance to members, their clients and the community.
Our accreditation provides an independent benchmark for technical competence. Receiving NATA accreditation demonstrates to customers your organisation’s commitment to quality, safety and reliability of products and services.
NATA accreditation is both nationally and internationally recognised. This provides a competitive advantage when compared to non-accredited organisations and ensures you are market-ready to capitalise on trade opportunities.
NATA has been training individuals and teams both nationally and internationally for over 20 years and enjoys a global reputation for the quality of its courses and programs. Our active role in international accreditation education has seen us conduct training in over 20 countries.
NATA’s long standing and active involvement with international groups enables our members to gain international recognition for their accreditation and minimises the need for multiple assessments from different suppliers.
NATA provides innovative and timely business solutions that meet the needs of our members and fulfil the expectations of the community. We have the experience and resources to ensure your accreditation provides you and your organisation with unique advantages.