Quality Management in the Medical Laboratory

Explore the benefits of implementing a quality management system based on best-practice principles in ISO 9001 and requirements in ISO 15189, relevant to human pathology laboratories.

Quicklinks

Course overview Course objectives What you will learn Who should do the course? Length & cost Course dates and booking

Course overview

An effective and efficient management system is built using underpinning principles of quality to ensure technically competent, consistent and sustainable operations.

This course covers the process of developing, implementing and evaluating a quality management system in the medical laboratory that meets the requirements of international management system Standards ISO 9001 and ISO 15189.

Course objectives

By the end of this course, participants will be able to:

  • outline quality concepts
  • identify quality requirements relating to the organisation
  • explain the importance of quality
  • describe how quality applies to medical laboratories
  • outline the key components of a quality management system
  • develop and implement a quality management system to achieve effective and efficient processes
  • identify and manage risks and opportunities in the medical laboratory

“This course was really useful in introducing different ways of thinking into the workplace including increasing our knowledge about quality,  risk and ISO requirements for management systems.”

What you will learn

By the end of this course, you will be able to:

  • outline quality concepts
  • identify quality requirements relating to your organisation
  • explain the importance of quality
  • describe how quality applies to medical laboratories
  • outline the key components of a quality management system
  • develop and implement a quality management system to achieve effective laboratory processes
  • identify and manage risks and opportunities in the medical laboratory.

Who should do the course?

This course is ideal for anyone responsible for the implementation and maintenance of a laboratory quality management system in the medical laboratory such as:

  • quality managers
  • aspiring quality managers
  • quality personnel
  • laboratory managers and supervisors.

The course may also be of interest to facilities who are considering, or are in the process of gaining, NATA human pathology accreditation.

Course Dates and Booking

DateTimeLocationAvailable Spaces
15 - 17 October 202409:00 am - 05:00 pmVirtual Course16
Enrol Myself
Group Bookings
Enrol Myself
Group Bookings
3 - 5 December 202409:00 am - 05:00 pmVirtual Course16
Enrol Myself
Group Bookings
Enrol Myself
Group Bookings

Become a member

Benefits of being a NATA accredited organisation

NATA accredits organisations to perform testing and inspection activities for their products and services. This gives consumers the assurance they need to make safe, healthy and reliable choices. When you choose to become NATA accredited, you can be sure of a number of competitive advantages for your business.
Learn more
Assurance
NATA members receive a globally-recognised, peer-reviewed and government endorsed accreditation that provides a unique level of assurance to members, their clients and the community.
Competence
Our accreditation provides an independent benchmark for technical competence. Receiving NATA accreditation demonstrates to customers your organisation’s commitment to quality, safety and reliability of products and services.
Recognition
NATA accreditation is both nationally and internationally recognised. This provides a competitive advantage when compared to non-accredited organisations and ensures you are market-ready to capitalise on trade opportunities.
Training
NATA has been training individuals and teams both nationally and internationally for over 20 years and enjoys a global reputation for the quality of its courses and programs. Our active role in international accreditation education has seen us conduct training in over 20 countries.
International
NATA’s long standing and active involvement with international groups enables our members to gain international recognition for their accreditation and minimises the need for multiple assessments from different suppliers.
Innovation
NATA provides innovative and timely business solutions that meet the needs of our members and fulfil the expectations of the community. We have the experience and resources to ensure your accreditation provides you and your organisation with unique advantages.