Quality Management in the Medical Laboratory
Explore the benefits of implementing a quality management system based on best-practice principles in ISO 9001 and requirements in ISO 15189, relevant to human pathology laboratories
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Course overview
An effective and efficient management system is built using underpinning principles of quality to ensure technically competent, consistent and sustainable operations.
This course covers the process of developing, implementing and evaluating a quality management system in the medical laboratory that meets the requirements of international management system Standards ISO 9001 and ISO 15189.
Learning outcomes
By the end of this course, participants will be able to:
- outline quality concepts
- identify quality requirements relating to your organisation
- explain the importance of quality
- describe how quality applies to medical laboratories
- outline the key components of a quality management system
- develop and implement a quality management system to achieve effective laboratory processes
- identify and manage risks and opportunities in the medical laboratory
“This course was really useful in introducing different ways of thinking into the workplace including increasing our knowledge about quality, risk and ISO requirements for management systems.”
Who should attend
This course is ideal for anyone responsible for the implementation and maintenance of a laboratory quality management system in the medical laboratory such as:
- quality managers
- aspiring quality managers
- quality personnel
- laboratory managers and supervisors
The course may also be of interest to facilities who are considering, or are in the process of gaining, NATA human pathology accreditation.
Delivery
Course delivery:
- Face-to-Face
- Virtual
Course content is delivered using engaging learning activities that include:
- individual and group work
- activities for developing understanding and practising quality management skills
- opportunities to evaluate understanding as the course progresses
Duration
3 days
Cost
Member Rate: $2,006.00 (incl. GST)
Non-Member Rate: $2,360.00 (incl. GST)