Cause Analysis & Corrective Action

This course is designed to:

• develop comprehensive understanding of cause analysis and corrective actions
• provide an opportunity to practice the application of various strategies, techniques and tools to these activities

By the end of this course, participants will be able to:

• define cause analysis and corrective action
• explain the difference between immediate and root cause
• identify the role of cause analysis and corrective action in risk and quality management
• describe the cause analysis process
• use various tools and techniques to conduct cause analysis
• describe the cause analysis process
• use various tools and techniques to conduct cause analysis
• develop and implement corrective actions
• monitor, evaluate, report and follow-up corrective action outcomes

This course is ideal for laboratory staff who are:

• responsible for:
• conducting cause analysis
• determining and/or implementing corrective actions
• overseeing the application of these activities
• quality personnel
• managers or supervisors

The course may also be of interest to facilities who are considering, or are in the process of gaining, NATA accreditation.

Course delivery:

• Face-to-Face
• Virtual

Course content is delivered using engaging learning activities that include:

• individual and group work
• activities and case study scenarios that apply different approaches for cause analysis and corrective action to real-life practice
• opportunities to evaluate understanding as the course progresses

1  day

Member Rate:  $781.15  (incl. GST)

Non-Member Rate:  $919.00  (incl. GST)